Contact
Contact us
Questions about your account, subscription, payments or refunds? We reply on working days.
Service provider
- Service provider: Candora (sole proprietorship).
- Email: [email protected]
- Phone/WhatsApp: 0895-1811-6008
- Business address: Kelurahan Pisangan Timur, Kecamatan Pulo Gadung, Jakarta Timur, DKI Jakarta, Indonesia
For refund requests
Write from the email address registered to your Mony account and include the payment reference.
Security
We never ask for your bank password, PIN or OTP code, by email, phone or WhatsApp.
Version 1.0 · effective from 2026-10-15